GENERAL
The use of the electronic pages and services provided to the visitor/user by the website https://www.webos.gr/ owned by “WEB OPTIMIZED SERVICES SRL,” hereinafter referred to as “the company,” implies your unconditional agreement with the Privacy Policy for the Protection of Personal Data of this website. Therefore, the visitor/user must carefully read the contents of this page before using our website’s online services. If you do not agree, you should leave it and NOT use any of its services and content.
This privacy policy may change from time to time in accordance with legislation or developments in the industry. We will not explicitly inform our clients or users of our website about these changes. Instead, we recommend checking this page periodically for any changes to this privacy policy. Continuing to use the website https://www.webos.gr/ even after any changes to the Privacy Policy signifies your unconditional acceptance of these terms.
Relevant Legislation
In addition to our company’s internal information systems, this website has been designed to comply with the protection of users’ personal data in accordance with the following legislations/regulations:
- EU Directive on Data Protection of 1995 (DPD)
- EU General Data Protection Regulation of 2018 (GDPR)
Personal Information Collected by this Website and Why We Collect It
This website collects and uses personal information for the following reasons:
Personal Data
Every visitor can browse the webos.gr online store without providing any personal information. We will need personal data (your email, a username, and a password) only when you proceed to order services or products.
Information Regarding the Purchase of Services and Products:
The essential details for each transaction include your full name, a landline phone number, address (street, city, postal code), and the type of document (receipt, invoice). Additionally, we voluntarily request some information such as mobile phone number (in case we need to contact you directly), fax number, and profession.
Document Data
In the case of issuing an invoice, we require the company name, VAT number, and address of its headquarters.
IP Addresses
The IP address through which the computer has access to the Internet and subsequently to webos.gr is used solely for collecting statistical data and transaction security.
Website Visits Monitoring
Like most websites, this one also uses Google Analytics (GA) to monitor user activity. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their path within the site. Although GA records data such as your geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used for your identification, but Google does not grant us access to it. We consider Google a third-party data processor that complies with European legislation.
Contact Forms and Email Links
In case you choose to contact us using a contact form or an email link, none of the data you provide will be stored by this website, transferred, or processed by any third-party data processor, as defined below in the section “Our Third-Party Data Processors.” Instead, this data will be sent to us via an email message using the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by a security protocol TLS (sometimes known as SSL), meaning that the email content is encrypted before being sent over the internet. The content of the email is decrypted by our local computers and devices.
Newsletters, Marketing Emails, and Communication
Users have the option to subscribe to webos.gr marketing emails, for which the company uses the MailPoet platform. User registration can occur:
a. During the order of a service from webos.gr
b. When creating an account on webos.gr
c. From the specific field at the end of each webos.gr site page
d. From the webos.gr page on Facebook
Upon user registration in the subscriber list, our company collects only the email provided by the user, stored in MailPoet (and no other application), for the purpose of sending informational emails about offers and news. The user’s email is retained within the MailPoet platform until the user chooses to unsubscribe from marketing emails. Unsubscription can be done through any email the user has received by clicking the “Unsubscribe” link or by sending a message to info@webos.gr requesting removal from the subscriber list.
General Data Protection Terms
The company safeguards the personal nature of your information and cannot transfer it to any third party (natural or legal entity) for any reason, except for relevant legal provisions and only to competent authorities.
The company maintains files with personal data sent by the visitor/user exclusively for communication, financial, and tax purposes.
The visitor/user can contact the relevant department to verify the existence of their personal file, correct, change, or delete it.
The company, particularly the marketing department, may process part or all of the information you have sent for statistical, financial, and improvement purposes of the provided services and information.
During your visit to webos.gr pages, to order products or services, and to ensure the ability to communicate with you for updates on our new products and services, you may be asked to provide personal information (name, profession, email, etc.).
If you are under 16 years old, you MUST have the consent of your parents before using the services of this website.
About Cookies
What is a Cookie?
The term “cookie” refers to a small data file consisting exclusively of a series of text information, which the website transfers to the web browser on your computer’s hard drive, either temporarily throughout your visit or sometimes for longer periods, depending on the type of cookie. Cookies perform various functions (e.g., distinguish you from other visitors to the same site or remember certain things about you, such as your preferences) and are used by most websites to improve your user experience.
Each cookie is unique to your web browser and contains some anonymous information. A cookie usually includes the name of the domain from which the cookie originated, the “lifetime” of the cookie, and a value (usually in the form of a randomly generated unique number).
Types of Cookies
The main types of cookies that websites may use are described below:
-
Session Cookies
These are temporary cookies that remain in your device’s cookie file only during your visit and are deleted when you close your browser.
-
Persistent Cookies
These remain in your device’s cookie file even after you close the browser, sometimes for a year or more (the exact duration depends on the lifetime of each cookie). Persistent cookies are used when the website administrator may need to know who you are for more than one visit (e.g., to remember your username or preferences).
First-party Cookies
These are cookies installed on your web browser and/or device’s hard drive by the website you are visiting. This includes assigning a unique identifier code to you for the purpose of tracking your navigation on the website. Website administrators often use first-party cookies for managing visits and identification purposes.
Third-party Cookies
These are cookies used by third parties, such as social networks, to track your visits across various websites where they advertise. The website administrator does not have control over these third-party cookies.
Cookies on this Website and How to Manage Them
On this website, we use cookies to enhance the user experience. The functionality of the website will be significantly affected if you disable or do not accept the use of cookies.
Below are details about third-party cookies we use on this website, including how to disable them and the impact of disabling on the website’s operation. For more information on managing specific types of cookies, including control or deletion methods, please visit: www.aboutcookies.org.
Google Analytics Cookies
Cookies from the Google Analytics service are performance analysis/recording cookies that allow us to collect anonymous information about how visitors use our website. These cookies can inform us about the number of visitors to the site, the time and duration of access, and provide information on how visitors navigate different parts of the website. This information helps us improve the functionality of our website. It is anonymous and does not contain personal data.
Information collected by Google Analytics cookies about our website is transferred and stored on Google’s servers according to Google’s privacy policy.
For more information about Google Analytics service, please click on https://support.google.com/analytics/answer/6004245.
You can disable tracking by Google Analytics by clicking on https://tools.google.com/dlpage/gaoptout?hl=en=GB.
Disabling these cookies will not count your use of the website, nor will it be used in the statistics we collect to improve the services provided through the website. The operation of the website will not be affected.
Cookies from Video Service Providers (Google, Vimeo, DailyMotion, etc.)
These providers may place cookies on your device if you watch videos on our website provided by them as an external service.
Disabling these cookies may prevent you from viewing embedded videos on our website.
Cookies from Social Networks
Third-party social networks may place cookies on your device if you choose to share content from our website with them by clicking on one of the embedded buttons titled “Share.”
Disabling these cookies will make the “Share” functionality unavailable.
About the Server of this Website
All internet traffic (file transfer) between this website and your web browser is encrypted and transferred using the HTTPS protocol, utilizing SSL (Secure Sockets Layer).
Third-Party Data Processors
We use a number of third-party entities to process personal data on our behalf. These entities have been carefully selected to comply with the legislation mentioned in this document.
Data Breaches
For any personal information stored in our database, all necessary measures will be taken to ensure its security.
We will report any unlawful data breach of this website’s database or the database of any third-party data processing entity to all relevant and affected parties within 72 hours of the breach, provided that the personal data stored in identifiable form is stolen.
Data Controller
Contact the data controller of this website at the email address: info@webos.gr